Responsibility model
Advisors, underwriters and rule owners each have a defined role in the process, set by your organisation.
Know what happened and who authorised the change.
Review how a configured workflow records its inputs, rule outcomes, actions and human decisions. Agree the controls needed for access, testing, approval and production changes before rollout.
Controls in place today
What a DVERSI process records and enforces now, shown here on property risk assessment.
Access boundaries
People and agents reach only the systems and data their role allows.
Source and action records
Each case keeps its inputs, the property data fetched and the outcome of every rule.
Human decisions
Each decision records who decided, under which authority grant and which rule version.
Change control
Rule changes are proposed and reviewed before they apply. Agents can propose; people approve.
Data handling
Each organisation's data is kept separate. Our data processing agreement is available on request.
Agreed with you before rollout
Some controls depend on how your organisation works. We agree them with you before a process goes live.
Access and roles
Who can see, decide, investigate and change what, mapped to the roles in your organisation.
Testing
Which representative cases a rule change must be tested against before it is released.
Approval
Who approves rule changes, and what authority each advisor and underwriter holds.
Production changes
How changes reach production, and how each release is recorded.
Governance questions
What risk, compliance and IT teams usually ask first.
No. Configured rules produce an outcome and its reasons, and people approve, refer or decline. An investigation agent can propose rule changes, which are reviewed before they apply.
Who decided, under which authority grant and which rule version, together with the case inputs and the outcome of each rule.
Yes. Request our data processing agreement and we will send it to your legal or privacy team for review.
Request a governance walkthrough. We will go through the controls for your process with your risk, compliance and IT teams.
Request a governance walkthrough.
We will go through the controls for your process with your risk, compliance and IT teams.